Job Duties and Responsibilities

Installation Technician spearhead the installation, as well as assist with testing and repairing TV and audio-video equipment for commercial customers, residential customers, and retail outlets by performing the following duties:

• Uses problem-solving and technical skills to install TV, audio-video, surround sound and related equipment
• Reviews job site to assess optimal placement of equipment and communicates with customers to review the installation process
• Troubleshoots systems to determine the appropriate resolution for reported problems with usage
• Provides customer education regarding system usage
• Ensures that the highest quality of service is provided to promote superior customer satisfaction
• Adheres to safety guidelines and requirements
• Other duties as applicable

Education and Experience

• high school diploma or general education degree (GED)
• C7 / C10 license is a PLUS
• the ability to learn and perform required duties
• working knowledge of TV and/or audio-video installation services preferred
• a valid driver’s license with a clean driving record is required

Skills and Qualifications

General Skills:

Ability to read and comprehend simple instructions, short correspondence and memos. Must also be able to write simple correspondence, effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Must be willing to work flexible hours, including weekends.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must frequently lift and/or move up to 75 pounds. May occasionally be required to lift up to 125 pounds. Must be comfortable working in small spaces and/or various heights. Employees must be able to safely operate a motor vehicle.